How Staygent Works

How Staygent Works

An AI guest agent that handles day-to-day communication automatically—while adapting to how you run your property.

An AI guest agent that handles day-to-day communication automatically—while adapting to how you run your property.

Guests Reach Out

Guests message or call with questions before, during, or after their stay. Staygent is always available, so no inquiry goes unanswered—day or night.

Instant Replies

Staygent understands your property and responds in seconds. It answers questions, shares instructions, resolves common issues, and more.

Everything Organized.

Every message and call is logged and visible to you. You get peace of mind, fewer interruptions, and more time back—while guests get a better experience.

Guests Reach Out

Guests message or call with questions before, during, or after their stay. Staygent is always available, so no inquiry goes unanswered—day or night.

Staygent Responds Instantly

Staygent understands your property and responds in seconds. It answers questions, shares instructions, resolves common issues, and more.

Everything Stays Organized.

Every message and call is logged and visible to you. You get peace of mind, fewer interruptions, and more time back—while guests get a better experience.

Built around defined actions and rules

Built around defined actions and rules

Staygent follows predefined rules, property details, and escalation conditions that are set during setup. When a guest reaches out, the system identifies the request type and responds using the correct information or workflow for that situation.

  • Answers common guest questions using stored property information

  • Sends instructions or details when guests request them

  • Routes maintenance or urgent issues based on predefined conditions

  • Logs every interaction for reference and follow-up

See Exact Features

Clear boundaries and predictable behavior

Clear boundaries and predictable behavior

Staygent operates continuously using the same rules every time. It does not guess, interpret intent beyond its instructions, or change behavior based on past conversations.

  • Actions are triggered only by defined conditions

  • Escalations happen only when thresholds are met

  • Hosts decide what requires direct involvement

  • No actions occur outside the configured scope

Explore Personalization

Changes are made intentionally, not automatically

Changes are made intentionally, not automatically

Updates to Staygent happen through manual changes to rules, preferences, or property details. When your operating procedures change, the system can be updated to reflect those changes going forward.

  • No automatic behavior changes

  • No memory across conversations unless explicitly configured

  • Consistent responses until you decide otherwise

View Update Process