How Staygent Works
An AI guest agent that handles day-to-day communication automatically—while adapting to how you run your property.
Step 1
Setup & Customization
We work with you to configure Staygent around your property, rules, and preferences. This includes guest FAQs, check-in details, house rules, escalation rules, etc. Nothing is generic—Staygent behaves exactly how you would, just automated.
Step 2
Daily Automation
Once live, Staygent handles guest calls and emails automatically. Common questions are answered instantly, requests are routed correctly, and everything is logged. Communication happens continuously in the background—without you needing to check your phone.
Step 3
Smart Escalation
If something truly needs your attention, Staygent alerts you immediately with context. Emergencies are prioritized, minor issues are resolved quietly, and nothing slips through the cracks. You stay informed only when it genuinley matters.
Built around defined actions and rules
Staygent follows predefined rules, property details, and escalation conditions that are set during setup. When a guest reaches out, the system identifies the request type and responds using the correct information or workflow for that situation.
Answers common guest questions using stored property information
Sends instructions or details when guests request them
Routes maintenance or urgent issues based on predefined conditions
Logs every interaction for reference and follow-up
See Exact Features
Clear boundaries and predictable behavior
Staygent operates continuously using the same rules every time. It does not guess, interpret intent beyond its instructions, or change behavior based on past conversations.
Actions are triggered only by defined conditions
Escalations happen only when thresholds are met
Hosts decide what requires direct involvement
No actions occur outside the configured scope
Explore Personalization
Changes are made intentionally, not automatically
Updates to Staygent happen through manual changes to rules, preferences, or property details. When your operating procedures change, the system can be updated to reflect those changes going forward.
No automatic behavior changes
No memory across conversations unless explicitly configured
Consistent responses until you decide otherwise
View Update Process