Can I customize how Staygent talks to guests?
Yes. You can customize tone, phrasing, and overall communication style so it matches your brand and preferences.
Can I control what Staygent says or avoids?
Yes. You define allowed topics, restricted topics, and any phrases that must be included or avoided.
Can Staygent share my personal contact information?
Only if you allow it. Sharing personal contact information is fully configurable.
Does Staygent replace me as the host?
No. Staygent handles routine communication while you remain in control of important decisions.
Can I change settings after setup?
Yes. Settings can be adjusted as your needs change.
Can I choose the tone Staygent uses with guests?
Yes. You can choose a professional, friendly, or more casual tone depending on your preference.
Can Staygent use custom greetings or sign-offs?
Yes. Custom greetings and sign-offs can be included in both email and phone communication.
Can Staygent follow specific rules or instructions I provide?
Yes. Staygent can follow property-specific rules, policies, and instructions you provide during setup.
Can Staygent handle early check-in or late check-out requests?
Yes. You can decide whether Staygent approves, denies, or escalates these requests to you.
Can I control when Staygent escalates a conversation to me?
Yes. Escalation behavior is fully configurable based on your preferences.